Expo Hub
17 min
Interview

Responding to the workforce crisis – Technology and services

About the session

What transformative potential can technology provide to free up medical staff time for patients

The workforce crisis is a complex problem needing more than the usual linear management solutions. Technology, such as Artificial Intelligence, and outsourcing can provide opportunities for improving the situation. We will discuss ideas and best practices on practical ways in which we can reduce manual administrative tasks and redirect the time of our workforce towards quality, safety, and delivering an exceptional patient experience.

Mark Middleton evidenced the importance of technology in the labor shortage, explaining how it revolutionized the Icon Group’s operations, with teams adopting cutting-edge technology to continue providing crucial care.

Expanding precision medicine
Transforming care delivery
Improving patient experience
Digitalizing healthcare