Expo Hub
Responding to the workforce crisis – Technology and services
About this session
What transformative potential can technology provide to free up medical staff time for patients
The workforce crisis is a complex problem needing more than the usual linear management solutions. Technology, such as Artificial Intelligence, and outsourcing can provide opportunities for improving the situation. We will discuss ideas and best practices on practical ways in which we can reduce manual administrative tasks and redirect the time of our workforce towards quality, safety, and delivering an exceptional patient experience.
Mark Middleton evidenced the importance of technology in the labor shortage, explaining how it revolutionized the Icon Group’s operations, with teams adopting cutting-edge technology to continue providing crucial care.
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Mark Middleton
Icon Group, Australia
Andrew Whitman
Siemens Healthineers, United States
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What transformative potential can technology provide to free up medical staff time for patients
Mark Middleton evidences the importance of technology in the labor shortage, explaining how it revolutionized the Icon Group’s operations, with teams adopting cutting-edge technology to continue providing crucial care.
How culture, retention, and resilience programs can support personnel and prevent turnover
Adrienne Boissy and Albert Wu talk about how to begin restoring trust not just with patients but also within the workforce, and how to reconcile a dedication to patient care with the demands of a staff shortage.
The gravity of the workforce crisis in the example of the United Kingdom
Healthcare for everyone, everywhere, however, will remain a pipe dream until the personnel shortfall is addressed. Examining the situation in the United Kingdom helps illustrate the seriousness of the crisis.