Responding to the workforce crisis – Culture and organization

How culture, retention, and resilience programs can support personnel and prevent turnover

Identifying effective policy, stress points, and skills development opportunities can enhance healthcare staff attraction and retention. So, who should support and frame programs to accomplish this? Leadership can make a difference and take actionable measures to nurture their workforce. As leaders understand the need to invest in their organization’s greatest asset—their people—patients will experience proportional care and experience improvement.

Adrienne Boissy and Albert Wu talk about how to begin restoring trust not just with patients but also within the workforce, and how to reconcile a dedication to patient care with the demands of a staff shortage.