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Seamless Interoperability

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Unlocking the Digital Front Door with Seamless Interoperability

How healthcare can be made more accessible

The ability of health systems to engage virtually with patients, assess their needs and direct them towards treatment and care is not new, but it has been slow to gain traction. COVID-19 appears to have changed that. The pandemic has led to such profound fears about infection that many patients – even ones with serious health concerns – are staying away from emergency departments and other healthcare locations. Many of them, faced with healthcare front doors that are no longer welcoming, have begun looking elsewhere – to virtual care, or digital front doors. 
Find out more about digital front doors here.

There is vast potential in digital front doors. It is estimated that 20% of ED visits and 24% of office and outpatient visits could be shifted to virtual care delivery.¹ If providers are able to adapt their existing digital infrastructure, adjust workflows, manage data, and obtain buy-in from both their workforce and patients, a very bright future lies ahead. It is simply a question of unlocking the door. 

population health

But digital front doors offer more than just better care for individual patients, and better, more flexible work experiences for providers. They also offer an opportunity for health systems to better manage overall population health, identifying and responding to trends, and establishing new care delivery models. Even more important, healthcare providers will be able to analyze and operationalize data received digitally from large patient populations.

Map of Austria

In Austria, the rollout for the nationwide Electronic Health Record (ELGA) started in 2015. As a modern and secure infrastructure, ELGA is available to all citizens and all those who receive care in the Austrian healthcare system. It facilitates access to health data for patients and authorized ELGA health service providers – attending physicians, hospitals, nursing homes or pharmacies. An important goal of ELGA is the support of medical, nursing and therapeutic treatment and care through a better flow of information, especially when several healthcare institutions or professional groups work together along a treatment chain. ELGA is working with different models of opt-out, leading to a general coverage of 97% of the insured population as enrolled ELGA users.2

The challenge

Disparate systems, processes, and standards create tremendous barriers to delivering better patient outcomes and improved patient experience. 

is missing from major EHRs, resulting in a lack of comprehensive patient data3

The main sources of healthcare data — EMRs — produce non-standardized, disparate data and interfaces.

with the number rising to 457.5 million, an almost 4,000 percent increase, in 20204

Difficulties managing large datasets and extracting this data from silos take up a lot of physicians’ time.

say they have witnessed a medical error as a result of patient misidentification5

Patient misidentification contributes to serious medical errors, thus impacting patient experience.

swiss post

Introduction of the Swiss Post E-Health platform 

Swiss Post is building national electronic patient record in Switzerland to improve quality of medical care.

Read the interview about our collaboration

Digitalization of healthcare and expanding access to care in Salzburg, Austria

Digitalization of healthcare and expanding access to care in Salzburg, Austria 

Learn how the “Online Consultation” Project is driving the digitalization of Salzburger Landeskliniken (SALK) and enables access to holistic medical data from inside and outside SALK for physicians with the help of the platform strategy, so that data silos and barriers are reduced.

Join us at HIMSS 22

Join the sessions to learn about the benefits and importance of interoperability in delivering effective and engaging healthcare services - for clinicians and patients alike (on-site only).

Join us at our booth to learn more about the advantages that patients and clinicians will have if they can bridge the gap between different healthcare providers by having nationwide access to healthcare information. 

Booth #3359 
Wednesday, March 16 at 10:30 -11:30 am EDT

Join us at our booth to learn more about the advantages that patients and clinicians will have if they can bridge the gap between different healthcare providers by having nationwide access to healthcare information. 

Booth #3359 
Wednesday, March 16 at 1:30 - 2:30 pm EDT

Join the Educational Session Austria: Bridging the Gaps in Healthcare by a Nationwide EHR with Dr. Christian Stark 

OC Convention Center, W311A Thursday, March 17 at 2:30 am - 3:30 am EDT

Join us at HIMSS 22

Join the sessions to learn about building more connected healthcare systems by removing barriers, aggregating data, and breaking down data silos while still protecting patient privacy (on-site only).

Join us at our booth and learn how ELGA - the electronic health record in Austria - was enabled to provide a nation-wide health information exchange, that is based on IHE standards through Siemens Healthineers

Booth #3359 
Wednesday, March 16 at 10:30 - 11:30 am EDT and 1:30 – 2:30 pm EDT

Join us at our booth and learn how the digital transformation contributes to outstanding patient and physician experience with Leonidas Rosas, CEO of Clinica Alemana Osorno, Chile. 

Booth #3359 
Wednesday, March 16 at 12:00 - 12:30 pm EDT

Join the Educational Session Austria: Bridging the Gaps in Healthcare by a Nationwide EHR with Christian Stark 

OC Convention Center, W311A Thursday, March 17 at 2:30 pm - 3:30 pm EDT

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