Always on. Always in touch.
With our services, we are by your side whenever you need us. This year’s selected service highlights are:
WeScan1
Request remote MRI scan support whenever and wherever needed
WeScan acts as an intermediary that connects you to a pool of remote MRI technologists. Whether you face permanent staff shortage, need support during off-hours, or want to broaden the spectrum of examinations you perform, WeScan enables you to capitalize on the capabilities of your Siemens Healthineers MRI scanners in just a few clicks.
FlexForce2
With FlexForce, we provide your organization with experts from Siemens Healthineers who are trained, supported2, and operationally ready in accordance with your specific needs. FlexForce is a workforce solution based on Original Equipment Manufacturer expertise that addresses your staffing challenges.
Connect Platforms and Smart Enablers
The basis to experience the great variety of our Customer Services
teamplay Fleet
Streamline your fleet management. Optimize your asset performance.
teamplay Fleet is a teamplay digital health platform solution that enables you to streamline the management of your fleet from Siemens Healthineers and to optimize your asset performance holistically, 24/7, and from any browser capable device.
PEPconnect
Your smarter connection to knowledge in digitalizing healthcare
PEPconnect is our personalized online education experience designed for healthcare professionals that’s customized to their role and learning behavior – designed to increase their competency, efficiency, and productivity.
Smart Remote Services3
Your smart connection to digital services
Smart Remote Services (SRS) is a fast, secured, and powerful data link connecting your medical equipment to service experts. With data transfer via SRS, the performance and condition of your equipment can be monitored in real time. In addition, you benefit from a broad range of proactive and interactive services enabled by SRS—including fast error identification, remote repair and software updates, preventive maintenance, as well as technical and clinical collaboration services.
WeScan is not commercially available in all countries. Due to regulatory reasons its future availability cannot be guaranteed. Preconditions: Connection to Smart Remote Services (SRS) infrastructure is required and Expert-i enabled MRI scanner from Siemens Healthineers with appropriately trained personnel operating under applicable federal, state, and local laws as to the MRI scanner and contrast.
Connection to Smart Remote Services (SRS) infrastructure is required. SRS has advanced security measures in place and is compliant with the ISO 27001:2017 Standard for Information Security.