Always on. Always in touch.
With our services, we are by your side whenever you need us. This year’s selected service highlights are:
WeScan1
Request remote MRI scan support whenever and wherever needed
WeScan acts as an intermediary that connects you to a pool of remote MRI technologists. Whether you face permanent staff shortage, need support during off-hours, or want to broaden the spectrum of examinations you perform, WeScan enables you to capitalize on the capabilities of your Siemens Healthineers MRI scanners in just a few clicks.
FlexForce2
Boost your organizational outcomes with experts working by your side
With FlexForce, we provide your organization with experts from Siemens Healthineers who are trained, supported2, and operationally ready in accordance with your specific needs. FlexForce is a workforce solution based on Original Equipment Manufacturer expertise that addresses your staffing challenges.
With FlexForce, we provide your organization with experts from Siemens Healthineers who are trained, supported2, and operationally ready in accordance with your specific needs. FlexForce is a workforce solution based on Original Equipment Manufacturer expertise that addresses your staffing challenges.
Connect Platforms and Smart Enablers
The basis to experience the great variety of our Customer Services
teamplay Fleet
Streamline your fleet management. Optimize your asset performance.
teamplay Fleet is a teamplay digital health platform solution that enables you to streamline the management of your fleet from Siemens Healthineers and to optimize your asset performance holistically, 24/7, and from any browser capable device.
PEPconnect
Your smarter connection to knowledge in digitalizing healthcare
PEPconnect is our personalized online education experience designed for healthcare professionals that’s customized to their role and learning behavior – designed to increase their competency, efficiency, and productivity.
Smart Remote Services3
Your smart connection to digital services
Smart Remote Services (SRS) is a fast, secured, and powerful data link connecting your medical equipment to service experts. With data transfer via SRS, the performance and condition of your equipment can be monitored in real time. In addition, you benefit from a broad range of proactive and interactive services enabled by SRS—including fast error identification, remote repair and software updates, preventive maintenance, as well as technical and clinical collaboration services.
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The products/features and/or service offerings (here mentioned) are not commercially available in all countries and/or for all modalities. If the services are not marketed in countries due to regulatory or other reasons, the service offering cannot be guaranteed. Please contact your local Siemens Healthineers organization for further details.
1
WeScan is not commercially available in all countries. Due to regulatory reasons its future availability cannot be guaranteed. Preconditions: Connection to Smart Remote Services (SRS) infrastructure is required and Expert-i enabled MRI scanner from Siemens Healthineers with appropriately trained personnel operating under applicable federal, state, and local laws as to the MRI scanner and contrast.
2FlexForce Coach is a consulting solution that brings in education experts from Siemens Healthineers to deliver a
customized training plan for your organization. This can include standardization, application and equipment trainings, as
well as protocol optimization. The curriculum is tailored to your department’s specific goals and needs. To maximize your
success and yield impactful results, agreed KPIs are tracked and reported quarterly. A project with a FlexForce Coach can
last from a minimum of a few months to several years³ – according to your organization’s strategic goals and needs.
3
Connection to Smart Remote Services (SRS) infrastructure is required. SRS has advanced security measures in place and is compliant with the ISO 27001:2017 Standard for Information Security.