Siemens Healthineers Privacy Policy for Events

Version: November 2021

The protection of personal data is important to Siemens Healthineers. The following privacy policy explains how Siemens Healthineers processes your personal data and describes your related rights.

The Siemens Healthineers company ("Siemens Healthineers" or "we") in your country mentioned in the imprint of the website https://www.siemens-healthineers.com/ after selecting your country will process your personal data as the data controller in accordance with this Privacy Policy and the applicable laws on the protection of personal data. 

Siemens Healthineers processes your personal data as part of your use of our websites and online services as described in the following:

Browser-based access

Purpose: When using our websites, Siemens Healthineers processes information which is technically necessary for communication to take place and which may also be automatically sent to us by your browser or device, e.g. IP address, device type, browser type, pages visited, date and time of the request.

We process this information in order to enable you to visit the websites, to improve and accelerate the presentation of the websites, to adapt and prepare the information offered for specific target groups and to design the websites according to user preferences.

In addition, we process this information to ensure compliance with our Terms of Use, to exercise or defend ourselves against legal claims, and to prevent and counter fraudulent and similar actions, including attacks on our IT infrastructure.

Legal Basis: The legal basis for the processing is the safeguarding of the legitimate interests of Siemens Healthineers as website operator (Art. 6 para. 1 lit. f GDPR).

Recipients: Recipients of your personal data are Atos, Akamai, Adobe, AWS, Microsoft, DGS Germany, fairtec and JustRelate (formerly Infopark).

Storage Duration: Logfiles will be stored for 3 months.


Registration and preferences

Siemens Healthineers may process the following categories of personal data about you:

  • name, gender, title, job title, preferred language, company or institute, country or region, zip code and city
  • areas of interest (e.g. products, procedures, healthcare trends)
  • contact information, such as your telephone number and e-mail address, that you provide to us

Purpose: Siemens Healthineers processes your personal data for the following purposes:

  • inform sales that you enter the platform or enter into a chat in order to ensure a contact is available for you
  • assign a sales contact if none is assigned already
  • to present more relevant content
  • to contact you with event related updates e.g. cancel on short notice
  • make suggestions to complete or improve your preferences
  • measure engagement with this offering, its processes and its contents
  • optimize and complete areas of interest or check if an meeting has been scheduled for you

Legal Basis: The performance of a contract with you (Art. 6 para. 1 lit. a of the EU General Data Protection Regulation (GDPR)).

Recipients: Recipient of your personal data are DGS, fairtec and Oracle.

Storage Duration: Your personal data will be stored for a period of time not longer than 24 months after your last interaction with us.


Individual follow-ups and personalized communication

Purpose: In order to provide you with information you requested or that is relevant to you and to ensure that you are able to speak with an appropriate Siemens Healthineers representative, we will contact you on a personalized basis during and after the event. This may include sending automated and manual emails, as well as calls from Siemens Healthineers representatives or designated agents, which are being initiated by pushing the "call me back" button. These interactions may include content that is personalized based on your data.

Categories of personal data we process are:

  • Name, gender, title, position, preferred language, company or institute, country or region.
  • Contact information such as your phone number and email address
  • Areas of interest (e.g., products, procedures, healthcare trends) and interactions (e.g., webinars, websites)
  • Other data voluntarily provided by you (e.g., via web forms or personal communications)

Legal Basis: Siemens Healthineers will process your data in order to enter in a contractual relationship with you or to take steps prior to entering into a contract (Art 6 1 (b) GDPR), or with your consent (Art. 6 1 (a) GDPR).

Recipients: Recipients of your personal data may include any or all of the following: Digital Guest Solutions GmbH, Germany; Oracle, Austin, Texas, United States; Fairtec Kommunikationstechnik GmbH, Germany.

Storage Duration: Your personal data will be stored for a period of time not longer than 24 months after your last interaction with us.


Subscription of information and participation in surveys

On our websites you can subscribe to various information, such as newsletters or provide us with comments and feedback by participating in surveys. Siemens Healthineers processes the personal data that you have entered via the website, e.g. contact information such as first and last name, e-mail address, telephone number or comments.

Purpose: Siemens Healthineers uses this personal data to contact you and provide the requested information, to process your comments and feedback and to adapt and prepare the information offered for specific target groups.

Legal Basis: Legal basis for the processing is your consent (Art. 6 para. 1 lit. a GDPR).

Recipients: Recipients of your personal data are Adobe, Microsoft, AWS and Oracle.

Storage Duration: Your personal data will be stored until withdrawal of consent is received for newsletters, latest for 2 years after the respective event (registration for / invitation to events).


Use of contact forms and chat or infodesk

Purpose: You can contact us directly via contact forms and chat on this website and in particular provide your contact details. Siemens Healthineers processes the contact information you provide, such as your first and last name, e-mail address or telephone number, as well as information you provide in a support request, in order to respond to and clarify your contact or request.

Legal Basis: Legal basis for the processing is your consent (Art. 6 para. 1 lit. a GDPR). If your request is aimed at the conclusion of a contract, the legal basis for the processing is the performance of a contract (Art. 6 para. 1 lit. b GDPR).

Recipients: Recipients of your personal data are DGS Germany, fairtec, Microsoft and Oracle.

Storage Duration: Your personal data will be stored for 2 years for sales requests and 6 months for all other requests.

Chatlogs for quality improvement will be anonymized before further processing.


Healthineers-ID

Purpose: For our Online Services we use a central single sign-on service. This enables users to register and authenticate once for our online services, such as Teamplay or Teamplay Fleet, Document Library or User Forum, using the same access data. After the registration for the service, the user can easily switch between the applications for which he is authorized.

In order to use the single sign-on service for our Online Services, personal data such as surname, first name, e-mail address, language, country are collected. This personal data is used to provide a standardized authentication and authorization mechanism for our various Online Services.

Legal Basis: Legal basis for the processing is the performance of the contract regarding the provision of the single sign-on service as well as steps prior to entering into such contract (Art. 6 para. 1 lit. b GDPR) and to comply with legal obligations Siemens Healthineers is subject to (Art. 6 para. 1 lit. c GDPR).

Recipients: Recipient of your personal data is Auth0.

Storage Duration: Your personal data will be stored for 2 years after your latest activity.


Booking and participation in event sessions or meetings with Siemens Healthineers representatives

Siemens Healthineers may process the following categories of personal data about you:

  • name, availability, topic, session or meeting

Purpose: Siemens Healthineers processes your personal data for the following purposes:

  • arrange and execute sessions or meeting

Legal Basis: The performance of a contract with you (Art. 6 para. 1 lit. b of the EU General Data Protection Regulation (GDPR)).

Recipients: Recipient of your personal data are DGS Germany, fairtec and Oracle.

Storage Duration: Your personal data will be deleted after 18 months latest.

Webcasts

Siemens Healthineers may process the following categories of personal data about you:

  • website communication data: information that is automatically sent to us by your web browser or device, such as your IP-address, device type, browser type
  • communications, such as posts and comments in Q&A
  • contact information, such as your name and e-mail address, that you provide to us

Purpose: Siemens Healthineers processes your personal data for the following purposes: 

  • to offer provision of webcasts, with or without Q&A functionalities
  • to contact you with event related updates e.g. cancel on short notice

Legal Basis: The performance of a contract with you (Art. 6 para. 1 lit. b of the EU General Data Protection Regulation (GDPR)).

Recipients: Recipient of your personal data are Redlof Medien Germany and DGS Germany.

Storage Duration: Your personal data will be deleted after 18 months latest. 

Purpose: In order to attend an online press conference personal data such as name, media/publisher/company, e-mail address, language, country are collected in addition to the IP address and browser information which is technically required for the connection. This personal data is used to provide an overview who has attended.

Legal Basis: Legal basis for the processing is legitimate interest (Art. 6 para. 1 lit. f GDPR).

Recipients: Recipient of your personal data is Microsoft, Digital Guest Solutions and Gahrens + Battermann.

Storage Duration: personal data will be discarded latest 7days after the event.

Purpose: In order to see and interact with advanced content objects such as 3D or augmented or virtual reality we deliver the necessary data directly from optimized hosting environments. Personal data in form of IP address, cookies and browser information is technically required.

Legal Basis: Legal basis for the processing is legitimate interest (Art. 6 para. 1 lit. f GDPR).

Recipients: Recipient of your personal data is Cramer (USA), Catalyst (USA), Microsoft or AWS.

Storage Duration: Logfiles will be stored for 3 months. 

Notice of sessions recording

Please note: the event will be recorded by Siemens Healthineers or third parties contracted by Siemens Healthineers. These recordings will be used to document the event internally and related communication with the event participants. The recording will be saved for the duration of the event and any subsequent related communication with the participants and/or historical company documentation. 

We use cookies on this website. You can find further information on this in our Cookie Policy. It also describes how you can object to the use of cookies and the use of data collected via cookies in anonymous or pseudonymized user profiles.

In addition to the cookies listed in our cookie policy we use the following cookies:

Necessary cookies for webcast:

We use necessary cookies on this website. The necessary cookies are needed to ensure the website to function.

Name 

Provider

Purpose

Expiry

Type

acceptgrt

beamstream-hd.com

Stores the user's cookie consent state for the current domain

1 year

HTTP cookie

counterGuID

beamstream-hd.com

Unique user ID that recognizes the user on returning visits

1 year

HTTP cookie

ASP.NET_SessionId

beamstream-hd.com

Preserves the visitor's session state across page requests

Session

HTTP cookie

_pk_id

beamstream-hd.com

Optimize web traffic 

13 months

HTTP cookie

_pk_ses

beamstream-hd.com

Optimize web traffic 

30 minutes

HTTP cookie

MATOMO_SESSID

matomo.beamstream-hd.com

Optimize web traffic 

Session

HTTP cookie

Marketing cookies:

In contrast to our cookie policy we use in the virtual event platform only these marketing cookies: 

Name 

Provider

Purpose

Expiry

Type

ELOQUA

eloqua.com

Registers a unique ID that identifies the user's device upon return visits.
Used for auto-populating forms and to validate if a certain contact is
registered to an email group

1 year

HTTP cookie

ELQSTATUS

eloqua.com

Used to auto-populate forms and validate if a given contact has subscribed
to an email group. The cookie is only set if the user allows tracking

1 year

HTTP cookie

SAMESITESET

eloqua.com

Cross-domain check

1 year

HTTP cookie

Siemens Healthineers works with other affiliated companies and external services providers and may therefore transfer your personal information for the purposes described above to:

  • other Siemens Healthineers and Siemens Group companies
  • service providers who process data as part of their service provision for Siemens Healthineers (e.g. service providers for IT maintenance activities, processing enquiries, administration of user identities)
  • courts, arbitration tribunals, authorities or legal advisors, if this is necessary to comply with applicable law or to assert, exercise or defend against legal claims

As a global company, Siemens Healthineers also has affiliates in countries outside the European Economic Area (EEA) ('third countries') and cooperates with external service providers who may also be located in third countries. Third countries are countries where the applicable law does not guarantee the same level of data protection as within the EEA.

In the event that the recipients of your personal data are located in third countries for which the EU Commission has not made an adequacy decision to the effect that an adequate level of data protection exists in these third countries, Siemens Healthineers will take other measures to implement appropriate guarantees for the protection of your personal data in accordance with the GDPR.

We therefore only pass on your personal data to Siemens Healthineers and Siemens companies in third countries if they have implemented the binding corporate rules of Siemens for the protection of personal data (Binding Corporate Rules, "BCR") approved by the data protection supervisory authority. You can find further information about the Siemens BCR under "Downloads" at the bottom of this page.

Personal data is only transferred to external recipients in third countries if, for example, they have concluded (i) EU standard data protection clauses with Siemens Healthineers or introduced (ii) Binding Corporate Rules 

For further information on the respective guarantees, please refer to the following links:

Further information and a copy of the implemented measures can be obtained upon request from the Siemens Healthineers Data Privacy Organization (see contact information under "Contact").

As far as not explicitly stated otherwise in this policy regarding the duration of the storage of personal data the following shall apply:

Siemens Healthineers will only process your personal data for as long as it is necessary to fulfil the purpose of the processing (e.g. until the matter you have contacted us with is completely clarified) or until you withdraw your consent or object to the processing and there is no other legal basis or overriding legitimate reasons for the processing.

To the extent that Siemens Healthineers needs to process your personal data in order to fulfil a legal obligation or the processing is necessary for the establishment, exercise or defense of legal claims, Siemens Healthineers stores your personal data until the legal obligation is fulfilled or the legal claims have been asserted.

According to the data privacy law applicable in the EU/EEA, you have the right – provided that the respective legal requirements are fulfilled – to:

  • obtain confirmation as to whether Siemens Healthineers processes personal data about you and, where that is the case, obtain access to your personal data processed by Siemens Healthineers as well as other information
  • obtain the rectification of your inaccurate personal data processed by Siemens Healthineers
  • obtain from Siemens Healthineers the erasure of your personal data processed by Siemens Healthineers
  • obtain from Siemens Healthineers restriction of processing of your personal data
  • obtain your personal information that you have provided to Siemens Healthineers in a structured, commonly used and machine-readable format or request that your personal information be transmitted to another recipient
  • object to the processing of your personal data by Siemens Healthineers and, on grounds relating to your particular situation, to object to the processing of your personal data insofar as the processing of your personal data is based on legitimate interests

If you have given Siemens Healthineers your consent to process your personal data, you have the right to withdraw your consent at any time with effect for the future, i.e. your withdrawal does not affect the legality of the processing carried out based on the consent prior to the withdrawal. After withdrawal, Siemens Healthineers may only process your personal data to the extent that Siemens Healthineers can base the processing on another legal basis.

If you wish to exercise any of your rights, please contact the Siemens Healthineers Data Privacy Organization (see contact information under "Contact"). 

The Data Protection Officer of Siemens Healthineers and the Siemens Healthineers Data Privacy Organization provide support in all questions relating to data privacy as well as questions, comments, concerns or complaints.

The Data Protection Officer and the Siemens Healthineers Data Privacy Organization may be contacted sending an email to dataprivacy.communications@siemens-healthineers.com.

The Siemens Healthineers Data Protection Officer and the Siemens Healthineers Data Privacy Organization will always use best efforts to address and remedy your request or complaint. In addition to contacting the Data Protection Officer of Siemens Healthineers and the Siemens Healthineers Data Privacy Organization, you also have the possibility at any time to contact the competent data protection supervisory authority with your enquiry or complaint. An overview of the national and international data protection authorities is available here.

This Privacy Policy is updated from time to time. The date of the last update can be found at the beginning of this Privacy Policy. We recommend that you visit this page regularly to check for any updates that may have been made.